SUPPORT CENTER

Support
center.

Search common questions, browse the FAQ, or submit a data access and deletion request. No login required.

No. Records are only created in the app. The web does not accept anonymous uploads, avoiding low-quality and unverifiable content.
Precise coordinates are never shown. Redacted public records use about 1–5 km approximate accuracy by default, and you can also choose to hide the location.
No. Public records are user-submitted, and each page always states "not verified by Kolasky." On-device analysis outputs appearance candidates only, never identity.
Withdraw the public summary in the app, or use the data request entry below to contact the team about access, export and deletion.

No matching questions. Try a different keyword, or contact us via a data request.

Data request

Access, export or delete your records: see the policies in the Legal Center, or submit a request following the in-app instructions.

iPhone ↔ Mac local companion

Mac supports its own camera and microphone, and can receive live sensor, camera-frame and microphone previews from iPhone/iPad. Pairing uses an encrypted local connection approved by the user; it does not upload to our servers or enable cloud sync.